Your Salon’s Guide to Going Deskless
If you’ve ever thought about going deskless in your salon, this is an excellent time to learn about the process. But before taking a sledgehammer to your front desk, talk with your team to ensure it’s the right decision for your business.
Consider the client journey and how the team’s roles and responsibilities would change. Should you go for a concierge experience where a team member goes to the client versus the other way around? Or could you eliminate the position? Plan your daily operations without your front desk and how those experiences would play out.
Next, discuss your retail space and waiting area and decide if some of that area might be better suited for something else. Perhaps you could add hair or color stations, create a makeup experience, or start a selfie station. Consider shifting things around and adding a wax or nail station or color wait area so stylists can double book during processing. The possibilities are endless!
Now, implement the right tools to help get you and your salon ready for the change:
Online Client Scheduling - take your appointment booking online
Automate confirmations & reminders - no need to make confirmation calls
Curbside check-in - for a smooth start to every client journey
Deposits - help eliminate cancellations and no-shows
Card on file - easy checkout with or without a terminal
Online store - cut back on your retail space by embracing eCommerce
Having taken her salon completely deskless, Christa Stephens, the owner of Inviktus salon, is happy to share her experience and answer your questions in a live event.
Is Deskless Right for Your Salon?
July 11th @ 11 AM ET
Also, look for your weekly checklist every Wednesday in July and discover the detailed steps needed to ditch your front desk.
https://www.facebook.com/rosysalonsoftware
https://www.facebook.com/groups/473968522982979
Can’t wait? Download the complete checklist here.